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FAQs

I'm an existing voyageparis.co.uk customer, how do I log in?
Click the "Sign In" link at the top right of this page and log in with the email address you originally registered with. Your default password is "voyage", we recommend that you change your password to something more personal by clicking on the "Your Account Details" link within the My Account section.

How can I view the stock available on this website?

Simply log in or register with us by providing us with your company details to view the full range of styles currently available to order from the Voyage Paris showroom. This site is exclusively for the use of trade customers and not open to members of the public.

What does the RRP price mean?

The Recommended Retail Price (RRP) is the price at which our styles are  sold at in stores and boutiques. This is not the price that you, as a trade customer, will pay. Once you have contacted us to request a quote you will receive our wholesale prices as well as the mark-up we recommend.

How can I see your wholesale prices?

Our wholesale prices are not published online. To request our wholesale prices, please register with us and submit a Quote request, a member of our team will then contact you with wholesale prices and availability.

Is there a minimum order quantity?

No - orders of any value and quantity can be placed, however we recommed grouping as many styles as possible in order to reduce shipping costs. Styles are sold individually and are not available in packs of multiples.

 How are your products sized?

Each of the brands we stock uses its own sizing system, according to whether it is French or Italian. Please refer to the table below for size estimates:
voyage-paris-wholesale-womens-clothing-london-size-chart.jpg

 Can I order your products online?

No – however you can use this website to request a quote for any of the styles listed.
When you request for a Quote is received we will contact you within one working day with the wholesale prices and availability of your chosen styles. You can then choose whether to place an order based on your quote.

How long after I request a quote will I be contacted?

You will receive a response within one working day. Our office hours are 09:30 to 17:30 GMT. If your Quote request is received within office hours you are likely to receive a response within 2 hours.

 How much does shipping cost?
Shipping for UK orders is £9.95, please contact us for international shipping quotes.

If payment is received before 15:00 GMT your order will be shipped the same day. All UK orders are shipped using a Next Day service, international orders vary in shipping times, please contact us for more details. We are also able to organise shipping through your own preferred carrier, simply provide us with your account details.

Can I collect my goods in-store?

Yes - you are welcome to visit our cetral London showroom. You can place an order for goods and collect them in person at a later date.

Once something is sold out, will it return?

No – Here at Voyage Paris we have a very fast tunraround, new stock often sells out within a week and we do not repeat styles often. To be in with the best chance of getting the stock you want sign up to our New Arrivals emails and be the first to receive the latest styles, direct to your inbox.

 Will you notify me when new stock arrives?

 Yes - simply make sure you subscribe to our New Arrivals emails, you will then be amongst the first to see the latest styles to hit our showroom. Contact our team for any questions about subscribing to Voyage Paris email updates.

 
 Please contact us if you have any other questions regarding our selection of wholesale women's clothing.


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